A well-regarded London law firm is looking to hire a Trainee Credit Controller to support timely client collections, reduce aged debt, and help keep cash flow moving smoothly across the business.
This is a role for someone who enjoys the balance between commercial outcomes and relationship management. You’ll be the person who brings structure and momentum to the collections process—chasing sensitively but firmly, keeping stakeholders informed, and making sure the right actions happen at the right time.
It’s not about “aggressive” credit control; it’s about being consistent, organised, and professional, while building trust with fee earners and maintaining a courteous approach with clients.
You’ll spend your time working with the aged debt report, proactively following up outstanding invoices (starting by email and then moving to phone where needed), and partnering closely with Partners, fee earners and the wider finance team to agree next steps.
You’ll produce weekly updates and reporting for finance leadership, and you’ll help maintain a clean audit trail by ensuring correspondence is properly recorded in the document management system.
Where clients need a structured solution, you’ll help set up and monitor payment plans, keeping a close eye on whether agreed instalments are being received. And when matters need escalation, you’ll prepare the information for review and approval—supporting the process of issuing formal letters before action and progressing money claims when required.
It’s also a role with variety beyond credit control. The team values flexibility, so you’ll occasionally support across other finance tasks or ad hoc projects—particularly when the team is busy or a piece of work needs an extra pair of hands.
What they’re looking for
Previous credit control experience is helpful, but they’re open to someone stepping into the role with the right attitude and willingness to learn. What matters most is that you’re organised, accurate, comfortable communicating with different stakeholders, and able to manage your own workload and deadlines.
You’ll need good basic Excel/spreadsheet skills, a professional and discreet approach, and the confidence (or potential) to negotiate and have payment conversations appropriately.
Working pattern & package snapshot
- Monday–Friday, 9:30am–5:30pm
- London-based
- Start: ASAP
- Salary: Up to £30,000
- Hybrid working (typically 3 days in the office / 2 from home)
If you’re looking for a role where you can make a visible impact, build strong internal relationships, and develop within a supportive finance team, this one is well worth exploring.
We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds, experiences and characteristics.
If you require any adjustments or additional support at any stage of the recruitment process, please let us know.
