Role: Credit Controller
Salary: Up to £48,000
Location: London
Contract: Permanent
Are you an experienced Credit Controller from a law firm or professional services background looking for your next step with a firm that genuinely invests in its people? A highly regarded City law firm, known for advising on some of the most complex and demanding mandates in the market, is looking to add a Credit Controller to its Finance department. This is a newly created position resulting from growth, offering the chance to join a collaborative, supportive team where your contribution will be recognised.
The Role
Sitting within a well established Revenue team and reporting to the Head of Revenue, the Credit Controller will take a proactive approach to supporting collections across the firm. This is a busy and varied role covering large client group debts, a portfolio of aged debts and the monitoring of legal proceedings on unrecoverable debts, as well as complex billing matters, all working towards the firm's cash collection targets. The firm places real emphasis on learning and development, so you will be supported to keep building your skills. Key responsibilities include:
- Proactively chasing a portfolio of large client group debts to ensure prompt settlement of invoices, including preparing client statements in line with the credit control procedure
- Organising and attending regular debt meetings with Partners
- Managing an aged debt portfolio of debts over one year old
- Taking ownership of issues and queries around unpaid invoices, escalating where necessary, monitoring progress and pursuing until resolved
- Processing invoice write offs in line with the firm's policies and VAT rules
- Maintaining a full log of credit control notes and status within the collections application
- Producing regular debt reports to identify issues for escalation
- Working with Revenue Controllers to resolve complex debt issues
- Liaising regularly with Cashiers on the allocation of unapplied or unidentified monies and investigating any errors
- Where required, preparing and monitoring files for debt recovery on debts deemed unrecoverable
- Supporting and mentoring junior members of the team, fostering a collaborative, high performance environment
We are looking for someone with:
- Three to five years' credit control experience, ideally within a law firm, although professional services backgrounds will also be considered
- Exposure to VAT, disbursements and credit control, with the ability to hit the ground running in a target driven environment
- Knowledge of Aderant and HighRadius (or other collections software), which would be advantageous
- Excellent written and verbal communication skills, with experience of liaising with clients, partners, fee earners, secretaries and finance colleagues
- A proactive, organised and professional manner, comfortable dealing with stakeholders at all levels of the business
- A team player who supports and motivates colleagues, follows instructions and is confident to query them when unsure
- A clear track record of commitment to the highest level of customer service
- A high level of numeracy and a good understanding of financial workings
- A keen eye for detail and a solution focused approach, able to act positively, creatively and intuitively when presented with challenges
We are an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants of all abilities, backgrounds, experiences and characteristics. If you require any adjustments or additional support during any stage of the recruitment process, please just let us know.
